Nhance Consulting Engineers Pvt Ltd is focussed on customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before taking the services.

Cancellation Policy

If the customer changes its mind for the products purchased or services taken before the order processing, we will be able to cancel the purchase and refund the amount. In those cases, a cancellation fee of 20% + fees paid to government or any third party would be applicable.

Refund Policy

We will refund the money only in case we fail to provide service to our customers from our end post our internal investigation. Applicant need to apply for the same via email at contact@nhance-eng.com.

Refund will not be provided to the user, once it is earned by the company, because of the time and energy invested by our manpower for their work done, which is not returnable. Basically, all the processing fees, admin fees, and cost of resources for the work done, will be deducted. Further, we cannot refund any money which is paid to government bodies, such as filing fees or taxes, or to other third parties with a role in processing your order.

  • A refund will be processed if the case is resolved between the parties amicably within 3 days before starting the service from our end.
  • No refund will be provided if the case is resolved amicably after 3 days from the date of payment.

Ungovernable Factors

The result of a particular process/service cannot be guaranteed as the same involves dependency on Governing Authorities related to the said service. This further implies that rejections/ approvals /responses by Govt Authorities or technical issues with Government sites including Government backlogs etc. are not within the purview of nhance Consulting Engineers Pvt Ltd. These may lead to unexpected delays before completion of the process and factors like these are outside our control hence not eligible for refund.

Force Majeure

Nhance Consulting Engineers Pvt Ltd will not be considered responsible if there is a breach of its satisfaction guarantee policy or default under any terms of service by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God, epidemic, famine, action of a court or public authority, war, terrorism, labour strike, or similar event beyond our reasonable control.

This refund policy is subject to change without prior notice. Clients are encouraged to review the policy periodically for updates.

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